Ford F-150 Owners Eligible for Compensation Following Compliance Adjustments

Ford Australia has initiated a series of corrective measures for its F-150 pickup trucks to address compliance breaches with Australian Design Rules (ADRs).

This action follows the discovery of regulatory non-compliance related to specific vehicle features, primarily lighting, which resulted in multiple delivery halts.

Ford is implementing fixes that include disabling and adjusting certain lighting elements to meet the required standards.

Customers who purchased or entered into contracts for F-150s prior to May 29, when the non-compliances were fully disclosed, are being offered compensation.

The compensation amounts vary from $1,000 to $2,500, depending on the model and the extent of adjustments required.

Ford also provides the option for a full refund under the Australian Consumer Law for those who are dissatisfied with the adjustments.

The corrective actions include disabling courtesy white lamps that contravene visibility regulations under ADR 13/00, ensuring the autonomous emergency braking system is automatically activated with each ignition cycle, and replacing non-compliant side direction indicator lamps on certain models.

Adjustments are also being made to daytime running lights and front fog lights to align with regulatory standards.

Ford's response to these issues included halting deliveries and recalling vehicles to address the identified lighting non-compliances.

This marks the third interruption in the delivery of F-150s since the model was launched, highlighting ongoing challenges with the vehicle's compliance.

Ford Australia is contacting owners of the 992 vehicles identified as affected to organize the necessary repair work.

Additionally, Ford is offering a previously announced complimentary service plan, extending over five years or 75,000 km, as part of their rectification package.

The F-150 models, which are converted from left-hand to right-hand drive in Victoria by RMA Automotive, come with a full five-year factory warranty.

This warranty remains in place despite the recalls and delivery interruptions, as Ford continues to address the compliance issues.